Call 713-234-7346 for competent and professional online reputation management services that will build and safeguard your online reputation without breaking your budget.
There are lots of ways to review small businesses online. Whether you know it or not, your business is listed with websites like Google, Citysearch, Yahoo, and Bing, and it’s very easy for your disgruntled former employees and the occasional unhappy customer to leave reviews.
Most of the time, you won’t be notified if a bad review of your business appears online, and there’s no impartial agency that can remove the bad reviews for you. Federal law generally protects the websites that post these reviews, so any legal action you take would have to be directed at the person who created the negative review. So what can you do?
IX Brand SEO Services Can Help Build Your Online Business Reputation
Call 713-234-6346 if you learn of a bad review. We’ll search the Internet for other negative reviews of your business and then meet with you to develop a plan to respond. Most of the time, that plan will include the following elements.
- Remove the bad reviews. Some bad reviews will violate the terms of service or user guidelines of the websites posting the reviews. When that happens, IX Brand SEO Services will act as your agent in requesting removal of those bad reviews. We can’t guarantee that all bad reviews will be removed but we’ve been successful in getting bad reviews removed for many clients.
- Collect good reviews. If you run a good business, you have happy customers. IX Brand SEO Services will work with you to encourage those happy customers to leave positive reviews for your business. When you have a process in place to collect great reviews and recommendations, you’ll be protected from the rants of future unhappy customers and the complaints of disgruntled former employees. We offer our clients IX Brand SEO Reviewability, a complete feedback and reviews collection system, at a very modest price, that automates most of the process of collecting customer feedback and building an outstanding business reputation online.
- Collect more feedback from your customers. Fortune 500 companies pay lots of money for customer satisfaction surveys. The IX Brand SEO Reviewability system starts with an included feedback survey that will tell you what your customers like about your business and what might be improved. This feedback is meant for you, the business owner, to boost your business improvement process. It’s only shared with your customers if you approve sharing.
What Doesn’t Work in Online Reputation Management!
Some online reputation management consultants will promise that they can push the bad reviews off the first page of results for your major keywords. For example, if you have a car dealership, these folks would say that they can push negative reviews posted on Google, Yahoo, Bing, Dealerrater, Yelp, etc., off the first page of results for keywords like “used cars Sugar Land TX.” We can tell you that they can’t do it!
These folks will promise to buy lots of domain names with your business name and keywords and then create new websites that will occupy the space on the first page of results. But there’s no way these tactics will work to push Google off of Google’s first page of results, or Bing off of Bing’s first page of results, or Yahoo off of Yahoo’s first page of results. Other websites like Citysearch and Yelp, will not be pushed off the first page of results with this strategy. These tactics also depend on the idea that your domain name has a big impact on your search ranking — that may have been true five years ago, but it’s not true now. Google says it uses more than 200 factors to rank your website and Bing uses more than 1000 factors in its ranking algorithms. Don’t waste your money on this fool’s errand!
Proven Online Reputation Management Strategies!
IX Brand SEO Services offers its IX Brand SEO Reviewability system which is proven to work for small businesses without breaking small business budgets. If you learn of a bad review or you want to collect positive reviews, please call us at 713-234-6346 or use our contact form, and let’s do something about it.